B-TECH Software

INTRODUCTION

B-TECH - BOURKELIS VAS. IOANNIS ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website dentist.gr and our software products.

DATA CONTROLLER

B-TECH - BOURKELIS VAS. IOANNIS
AGIA PARASKEVI 1 - MAKRI
68100 ALEXANDROUPOLIS, GREECE
Tel. +30 2551071786
Email: info@dentist.gr

DATA WE COLLECT

We collect the following types of personal data:

Account Information: Name, email address, and password when you create an account.
Contact Information: Name, email, phone number when you submit contact or presentation requests.
Purchase Information: Billing address, payment details (processed securely via VIVA Bank).
Technical Data: IP address, browser type, and device information for security and analytics.
Usage Data: Pages visited, features used, and interaction with our website.

HOW WE USE YOUR DATA

We use your personal data for the following purposes:

To provide and maintain our services and software products.
To process your orders and deliver purchased products.
To respond to your inquiries and support requests.
To schedule and conduct product presentations.
To send important updates about your account or purchases.
To improve our website and services based on usage patterns.
To comply with legal obligations.

LEGAL BASIS FOR PROCESSING

We process your personal data based on:

Consent: When you submit a contact form or request a presentation.
Contract: When necessary to fulfill our contractual obligations (e.g., delivering purchased software).
Legitimate Interest: For security, fraud prevention, and service improvement.
Legal Obligation: When required by law (e.g., tax records).

DATA RETENTION

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy:

Account data: Until you request deletion or close your account.
Contact requests: Up to 2 years after the last interaction.
Purchase records: As required by Greek tax law (typically 5-10 years).
Technical logs: Up to 12 months for security purposes.

ACCOUNT DELETION

When you request deletion of your account:

Your account will be deactivated immediately and you will no longer be able to log in.
Your email address will be released, allowing you to create a new account with the same email in the future if you wish.
Personal data not required for legal compliance (profile information, contact requests) will be anonymized or deleted.
Purchase records, invoices, and billing information will be retained as required by Greek tax legislation (Κώδικας Φορολογικής Διαδικασίας - ΚΦΔ, Article 13), which mandates retention of commercial and tax documents for a minimum period. This is a legal obligation we cannot override.
License records associated with your purchases will be retained for support and audit purposes.

This approach ensures legal compliance while respecting your right to discontinue using our services.

DATA SHARING

We do not sell, trade, or rent your personal data. We may share data only with:

Payment processors: VIVA Bank for secure payment processing.
Legal authorities: When required by law or court order.

YOUR RIGHTS

Under GDPR, you have the following rights:

Right to Access: Request a copy of your personal data.
Right to Rectification: Request correction of inaccurate data.
Right to Erasure: Request deletion of your data ("right to be forgotten").
Right to Restrict Processing: Request limitation of how we use your data.
Right to Data Portability: Receive your data in a structured format.
Right to Object: Object to processing based on legitimate interests.
Right to Withdraw Consent: Withdraw consent at any time.

To exercise these rights, contact us at info@dentist.gr.

COOKIES

Our website uses essential cookies for functionality (session management, language preference). We do not use tracking or advertising cookies.

SECURITY

We implement appropriate technical and organizational measures to protect your data, including SSL/TLS encryption for all data transmission and secure storage practices.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

CONTACT US

For any questions about this Privacy Policy or your personal data, contact us at:

Email: info@dentist.gr
Phone: +30 2551071786

Last updated: January 2026